退款政策

Return Policy

We offer a 30-day return policy. You can request a return within 30 days after receiving your item.

Return Conditions
Your item must be in the same condition as you received it, unworn or unused, with tags attached and in its original packaging. You will also need to provide the receipt or proof of purchase.

Return Process
To start a return, please contact us first at leafverse22@gmail.com. If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items returned without prior approval will not be accepted.

For any questions related to returns, feel free to email us at leafverse22@gmail.com.

Damages or Wrong Items
Please inspect your order upon delivery. If the item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate the issue and resolve it for you.

Exceptions / Non-returnable Items
The following types of items cannot be returned:

• Perishable goods (such as food, flowers, or plants)

• Custom products (such as special orders or personalized items)

• Personal care goods (such as beauty products)

• Hazardous materials, flammable liquids, or gases

If you are unsure about a specific item, please contact us.
Sale items and gift cards cannot be returned.

Partial Refunds (If Applicable)
Partial refunds may be granted in the following situations:

• Books with obvious signs of use

• Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records

• Any item not in its original condition, damaged, or missing parts for reasons not due to our error

• Any item returned more than 7 days after delivery

Exchanges
We do not offer exchanges at this time.

Refunds

• You will be responsible for paying your own return shipping costs

• We do not provide prepaid return shipping labels

• Shipping costs are non-refundable. The cost of return shipping will be deducted from your refund

• Please note that it may take some time for your bank or credit card company to process and post the refund

Important Notes

• Return shipping times may vary depending on your location

• For items over $50, we recommend using a trackable shipping service or purchasing shipping insurance

• We cannot guarantee that we will receive your returned item

• Once we have received and inspected your return, we will notify you of the approval status of your refund. If approved, the refund will be automatically issued to your original payment method